Call Us: 9217435719

Email: nichekoren@gmail.com

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FAQ

 What is niche koren?

niche koren is a fashion clothing brand offering trend-forward, classy and more slay designed for special occasions, everyday wear and gifting purpose with classy and elite looks.

Do the products look exactly like the images shown online?

We aim to display our products as accurately as possible. Minor variations may occur due to lighting or screen setting but the design and quality remain consistent.

When will the product will be delivered?

Delivery usually takes 2–3 days for major metro cities, 3–4 days for tier 2 cities, and 4–5 days for other cities. You can check the estimated delivery timeline for your location on the product page by entering your delivery pincode.

Can I gift niche koren products to someone?

Yes, you can make it a gift directly on the product page by choosing the gift option with selecting a card, and adding available add-ons that go with it.

Can I cancel or modify my order after placing it?

The cancellation is available till dispatching the order, after processing the order, we won’t be able to do any changes from our end.

What is niche koren’s return and exchange policy?

We offer a 7 days return and exchange policy from the date of delivery, provided the product is unused, in original condition, and with all packaging tag intact.

Are products purchased during niche koren sale eligible for return or exchange?

Products purchased during niche koren Sale and innerweares are non-returnable and non-exchangeable, and are only eligible for return or replacement if they are received damaged or defective.

What if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect item, please contact customer service with images within 24 hours of delivery for resolution.

How can I contact customer service?

You can email us on nichekoren@gmail.com or message us on Instagram [slayy_classyy].

Does niche koren offer international shipping?

Yes, we ship to most countries. Shipping fees and delivery times may vary depending on the destination. Please contact our customer service for your queries on international shipping.

Do You Deliver Internationally?

Yes, we do! For International shipping, please DM us on Insta,: [slayy_classyy], Email: [nichekoren@gmail.com] and Phone: [9217435719] and we will help you out.

Questions About Returns?

If you have questions about returns, please review our Return Policy: Returns and Refund Policy

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by Email: [nichekoren@gmail.com] and Phone: [9217435719] and we will help you out.

📦 Shipping Policy

1. General

At Niche Koren, we strive to deliver your clothing and footwear orders quickly and safely. This Shipping Policy outlines our delivery practices for both online and offline sales.

2. Delivery Timelines

  • Orders are typically dispatched within 2–3 business days of confirmation.
  • Delivery time depends on your location and courier partner, usually 5–7 business days within India.
  • Delays may occur due to unforeseen circumstances (weather, strikes, courier issues).
  • All times and dates given for delivery of the products are given in good faith but are estimates only.

3. Shipping Charges

  • Standard shipping charges are displayed at checkout.
  • Free shipping may be offered on promotional campaigns or minimum order values.
  • Shipping fee for order value between INR 0 – 949 – INR 49
  • Shipping fee for order value above INR 949 – Free
  • Small Cart Shipping Fee is charged to the customer if the Cart total is less than 199 – INR 299.

4. Order Tracking

  • Once shipped, you will receive a tracking ID via email/SMS.
  • You can track your order on the courier partner’s website.

5. Risk & Responsibility

  • Risk passes to the customer upon delivery.
  • Please ensure accurate address and contact details to avoid failed deliveries.
  • We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
  • This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: Terms and Conditions . Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

6. International Shipping

Yes, we do! For International shipping, please DM us on Insta,: [slayy_classyy], Email: [nichekoren@gmail.com] and Phone: [9217435719] and we will help you out.

7. Contact

For shipping queries: Email: [nichekoren@gmail.com] Phone: [9217435719]

Terms & Conditions

1. General

These Terms & Conditions govern your use of [https://nichekoren.com/] and offline purchases from Niche Koren, owned by Shabnam.

2. Eligibility

You must be 18+ to place an order.

3. Products

We sell clothing & footwear. Product descriptions are accurate, but minor variations may occur.

4. Pricing

  • Prices in INR, inclusive of GST.
  • Subject to change without prior notice.

5. Orders & Acceptance

  • Order confirmation ≠ acceptance.
  • We may cancel orders due to stock unavailability, errors, or suspicious activity.

6. Payment

We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).

7. Shipping & Delivery

  • Delivery timelines are estimates.
  • Risk passes to customer upon delivery.

8. Returns & Refunds

  • Return requests must be raised within 7 days of delivery.
  • Items must be unused & in original packaging.
  • Refunds processed within 7 working days after approval.
  • Non-returnable: innerwear, sale items.

9. Intellectual Property

All content (logos, images, text, designs) belongs to Nich Kroein.

10. Limitation of Liability

We are not liable for indirect damages, delays, or misuse of products.

11. Governing Law

Governed by Indian law. Disputes subject to courts in Delhi, India.

12. Contact

Email: [nichekoren@gmail.com] Phone: [9217435719] Address: 157, Gali No.2, Ramesh Market, East of Kailash, New Delhi – 110065

🔄Return & Refund Policy:

1. Return Period

  • You may request a return within 7 days of delivery.
  • If you have questions about returns, please review our Return Policy: Returns and Refund Policy.

2. Eligibility for Returns

  • Items must be unused, unworn, and in original packaging with tags intact.
  • Proof of purchase (order ID/invoice) is required.
  • Non-returnable items: innerwear, discounted sale items and 20% above discount orders.

3. Return Process

  • Contact us at [nichekoren@gmail.com] or [9217435719] within 7 days.
  • Our team will arrange courier pickup or guide you on return shipping.
  • Once received, items will be inspected before approval.

4. Refunds

  • Approved refunds will be processed within 7 working days after post quality inspection.
  • Refunds are credited to the original payment method.
  • For COD orders, refunds will be processed via bank transfer/UPI.

5. Exchanges

  • Exchanges are subject to stock availability.
  • If unavailable, a refund will be issued instead.
  • Non-exchangeable items: innerwear, discounted sale items and 20% above discount orders.

6. Damaged or Wrong Items

If you receive a defective or incorrect product, notify us immediately within 24 working hours with 360 unboxing video. We will arrange a replacement or refund at no extra cost.

7. Contact

For returns & refunds: Email: [nichekoren@gmail.com] Phone: [9217435719]

Privacy Policy

1. Introduction

Welcome to Niche Koren, owned and operated by Shabnam, a sole proprietorship firm registered under the laws of India, having its registered office at:

157, Gali No.2, Ramesh Market, East of Kailash, New Delhi – 110065

We value your privacy and are committed to protecting your personal information in accordance with applicable Indian laws including the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020.

By using our website [https://nichekoren.com/] or purchasing offline, you agree to the terms of this Privacy Policy.

  • About us: We are a homegrown fashion label with the singular aim of bringing out the classyy look in you. We bring to you a comprehensive collection of high quality slayy clothes that you can rely upon.

2. Information We Collect

  • Personal Information: Name, Email, Mobile Number, Address, Payment Details, Order History.
  • Technical Information: IP Address, Browser type, Device info, Cookies.

3. How We Use Your Information

We use your information to:

  • Process and deliver online/offline orders
  • Provide customer support
  • Send order updates & promotional offers (opt-in only)
  • Improve services and comply with legal obligations

4. Payment Information

Payments are processed securely via third-party gateways. We do not store full card details.

5. Sharing of Information

We may share data with:

  • Courier/logistics partners
  • Payment gateways
  • IT service providers
  • Government authorities (if required)

We never sell or rent customer data.

6. Data Security

We employ reasonable safeguards, but no system is 100% secure.

7. Cookies

Cookies enhance user experience; you may disable them in browser settings.

8. Your Rights

You may request access, correction, or deletion of your data (subject to legal requirements).

Contact: [nichekoren@gmail.com]

9. Changes

We may update this Privacy Policy; changes will be posted here.

10. Contact Information

Niche Koren Email: [nichekoren@gmail.com] Phone: [9217435719] Address: 157, Gali No.2, Ramesh Market, East of Kailash, New Delhi – 110065

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